{"id":763,"date":"2026-05-17T15:46:48","date_gmt":"2026-05-17T14:46:48","guid":{"rendered":"https:\/\/www.torraspsicologia.com\/privacy-policy\/"},"modified":"2026-06-07T21:51:37","modified_gmt":"2026-06-07T20:51:37","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.torraspsicologia.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module preset--module--divi-heading--default\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Privacy Policy<\/h2><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row et_flex_column_18_24 et_flex_column_18_24_tablet et_flex_column_18_24_phone\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><em>Last updated: May 17, 2026<\/em><\/p>\n<p><span style=\"font-size: 16px; font-weight: bold;\"><\/span><\/p>\n<h2>1. Data controller<\/h2>\n<section>In compliance with Regulation (EU) 2016\/679 of 27 April (GDPR) and Organic Law 3\/2018 of 5 December (LOPDGDD), we inform you that the controller of your data is:<\/p>\n<div>\n<div><span>Full name:<\/span><span> <\/span>David Torras G\u00f3mez<\/div>\n<div><span>Registration number:<\/span> M-42845<\/div>\n<div><span>Professional body:<\/span><span> <\/span>Official College of Psychologists of Madrid<\/div>\n<div><span>Address:<\/span><span> P.\u00ba del Mediterr\u00e1neo, 443, 04638 Vista de los \u00c1ngeles-Rumina, Almer\u00eda<\/span><\/div>\n<div><span>Email:<\/span><span> <\/span>torras@cop.es<\/div>\n<div><span>Website:<\/span><span> <\/span>www.torraspsicologia.com<\/div>\n<\/div>\n<\/section>\n<section>\n<h2><\/h2>\n<h2>2. Data we collect and for what purpose<\/h2>\n<p>Through this website\u2019s contact form, we collect the following personal data:<\/p>\n<div>\n<div>\n<table border=\"1\" style=\"border-collapse: collapse; width: 100%; height: 126px;\">\n<tbody>\n<tr style=\"height: 18px;\">\n<td style=\"width: 33.3333%; height: 18px;\"><strong>Data<\/strong><\/td>\n<td style=\"width: 33.3333%; height: 18px;\"><strong>Purpose<\/strong><\/td>\n<td style=\"width: 33.3333%; height: 18px;\"><strong>Legal basis<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 18px;\">\n<td style=\"width: 33.3333%; height: 18px;\">Full name<\/td>\n<td style=\"width: 33.3333%; height: 18px;\"><span>Identification and personalised communication<\/span><\/td>\n<td style=\"width: 33.3333%; height: 18px;\">\n<div><span>Art. 6(1)(a) GDPR<\/span><\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 18px;\">\n<td style=\"width: 33.3333%; height: 18px;\">Email<\/td>\n<td style=\"width: 33.3333%; height: 18px;\"><span>To respond to your enquiry and manage the relationship<\/span><\/td>\n<td style=\"width: 33.3333%; height: 18px;\">\n<div><span>Art. 6(1)(a) GDPR<\/span><\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 18px;\">\n<td style=\"width: 33.3333%; height: 18px;\"><span>Phone<\/span><\/td>\n<td style=\"width: 33.3333%; height: 18px;\"><span>To schedule appointments and enable direct contact<\/span><\/td>\n<td style=\"width: 33.3333%; height: 18px;\">\n<div><span>Art. 6(1)(a) GDPR<\/span><\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 18px;\">\n<td style=\"width: 33.3333%; height: 18px;\"><span>Type of therapy<\/span><\/td>\n<td style=\"width: 33.3333%; height: 18px;\"><span>To assess the most appropriate care for your case<\/span><\/td>\n<td style=\"width: 33.3333%; height: 18px;\">\n<div><span>Art. 9(2)(a) GDPR<\/span><\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 18px;\">\n<td style=\"width: 33.3333%; height: 18px;\"><span>Availability<\/span><\/td>\n<td style=\"width: 33.3333%; height: 18px;\"><span>To organise and coordinate the appointment schedule<\/span><\/td>\n<td style=\"width: 33.3333%; height: 18px;\">\n<div><span>Art. 6(1)(f) GDPR<\/span><\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 18px;\">\n<td style=\"width: 33.3333%; height: 18px;\"><span>Free-text message<\/span><\/td>\n<td style=\"width: 33.3333%; height: 18px;\"><span>To understand the reason for the consultation and provide an appropriate response<\/span><\/td>\n<td style=\"width: 33.3333%; height: 18px;\">\n<div>\n<div><span>Art. 9(2)(a) GDPR<\/span><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div><\/div>\n<\/div>\n<p><i class=\"ti ti-alert-triangle\" aria-hidden=\"true\"><\/i>The type of therapy and the content of the message may constitute health data, considered a special category of data under Article 9 of the GDPR, and are processed with the enhanced protection measures required for this category.<\/p>\n<\/section>\n<section>\n<h2><\/h2>\n<h2>3. Legal basis for processing<\/h2>\n<p>The processing of your personal data is based on the following legal grounds:<\/p>\n<ul>\n<li><span>Data subject\u2019s consent<\/span><span> <\/span>(Art. 6(1)(a) GDPR): for processing the contact details provided through the form in order to respond to your enquiry.<\/li>\n<li><span>Explicit consent for health data<\/span><span> <\/span>(Art. 9(2)(a) GDPR): for processing the type of therapy and the content of the message, which may constitute special-category data.<\/li>\n<li><span>Controller\u2019s legitimate interest<\/span><span> <\/span>(Art. 6(1)(f) GDPR): for internal schedule management and appointment coordination.<\/li>\n<\/ul>\n<p>Consent is given by voluntarily ticking the checkbox provided for this purpose in the form, which is not pre-ticked. The user may withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal. <\/p>\n<\/section>\n<section>\n<h2><\/h2>\n<h2>4. Mandatory nature of the data<\/h2>\n<p>All fields in the contact form are necessary to properly handle your request. By completing and submitting the form, the user guarantees that the data provided are truthful, accurate, and up to date, and is responsible for notifying any changes to them. <\/p>\n<p>If you do not provide all the requested data, it cannot be guaranteed that the response or service provided will fully meet the user\u2019s needs.<\/p>\n<\/section>\n<section>\n<h2><\/h2>\n<h2>5. Data retention period<\/h2>\n<p>Your data will be kept for the time necessary to respond to your enquiry and, if a therapeutic relationship begins, for the duration of that relationship and for the legally required period after it ends.<\/p>\n<p>In accordance with applicable healthcare legislation, clinical documentation will be kept for at least<span> <\/span><span>five years<\/span><span> <\/span>from the patient\u2019s discharge, and this period may be extended in accordance with the regulations of the relevant autonomous community. Once these periods have elapsed, the data will be deleted using appropriate security measures to ensure anonymisation or complete destruction. <\/p>\n<\/section>\n<section>\n<h2><\/h2>\n<h2>6. Recipients and data disclosure<\/h2>\n<p>Your data will not be disclosed to third parties, except where required by law. To provide the service, certain technology providers act as data processors with limited access to the strictly necessary data, with whom the confidentiality and data processing agreements required by current regulations have been signed: <\/p>\n<ul>\n<li>Dreamhost<\/li>\n<li>Google Meet<\/li>\n<li>Icewarp<\/li>\n<li>WhatsApp<\/li>\n<li>Zoom<\/li>\n<\/ul>\n<\/section>\n<section>\n<h2><\/h2>\n<h2>7. Your rights<\/h2>\n<p>At any time, you may exercise the following rights regarding your personal data:<\/p>\n<div>\n<div>\n<ul>\n<li>Withdraw consent: At any time, without retroactive effect.<\/li>\n<li>Access: Know what data we process about you.<\/li>\n<li>Rectification: Correct inaccurate or incomplete data.<\/li>\n<li>Erasure: Request the deletion of your data.<\/li>\n<li>Objection: Object to certain processing activities.<\/li>\n<li>Restriction: Restrict processing in certain cases.<\/li>\n<li>Portability: Receive your data in a structured format<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>To exercise any of these rights, you may contact:<span> <\/span><a href=\"mailto:torras@cop.es\"><span>torras@cop.es<\/span><\/a>. We will respond to your request within a maximum of one month from receipt. <\/p>\n<p>If you consider that the processing of your data does not comply with current regulations, you have the right to lodge a complaint with the<span> <\/span><span>Spanish Data Protection Agency (AEPD)<\/span><span> <\/span>via<span> <\/span><a href=\"https:\/\/www.aepd.es\/\" target=\"_blank\" rel=\"noopener\">www.aepd.es<\/a>.<\/p>\n<\/section>\n<section>\n<h2><\/h2>\n<h2>8. Security measures<\/h2>\n<p>In accordance with Article 32 of the GDPR, this website uses an encrypted connection via the HTTPS\/SSL protocol, and appropriate technical and organisational policies have been implemented to protect users\u2019 rights and freedoms. Access to the data is restricted to the controller and subject to the duty of professional secrecy established in the Code of Ethics of the Official College of Psychologists. <\/p>\n<\/section>\n<section>\n<h2><\/h2>\n<h2>9. Changes to this policy<\/h2>\n<\/section>\n<section>This privacy policy may be updated to reflect legislative changes or changes to the services offered. We recommend reviewing it periodically. The date of the last update appears at the beginning of the document.  <\/section>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-763","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.torraspsicologia.com\/en\/wp-json\/wp\/v2\/pages\/763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.torraspsicologia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.torraspsicologia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.torraspsicologia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.torraspsicologia.com\/en\/wp-json\/wp\/v2\/comments?post=763"}],"version-history":[{"count":2,"href":"https:\/\/www.torraspsicologia.com\/en\/wp-json\/wp\/v2\/pages\/763\/revisions"}],"predecessor-version":[{"id":766,"href":"https:\/\/www.torraspsicologia.com\/en\/wp-json\/wp\/v2\/pages\/763\/revisions\/766"}],"wp:attachment":[{"href":"https:\/\/www.torraspsicologia.com\/en\/wp-json\/wp\/v2\/media?parent=763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}